Returns & Exchanges
At RCB E SCOOTER & RCB E BIKE, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the clothing is unworn, unwashed, and in its original condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your RMA.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing